According to Phocuswright, 79 percent of bookings on hotel websites were made by travelers that belonged to a hotel loyalty program or guest recognition program. As the travel planning landscape evolves, the more relevant content you deliver to the website visitor and your current and future potential guests, the better the engagement and the higher the conversions and revenues.
HEBS Digital will host a webinar, “How to Increase Customer Loyalty by Fully Integrating Guest Acquisition & Engagement,” on Thursday, August 24 at 2:00p.m. EST (11:00a.m. PST) to help hoteliers increase direct bookings and lessen dependency on the OTAs by providing a roadmap for hoteliers to make their guests feel valued and recognized.
This webinar will cover how to: